Cobalt Has STAR Power

TSIA STAR AwardCobalt’s Services Department has a new feature: the Technology Services Industry Association (TSIA) STAR Award trophy.

Cobalt is proud to be named the winner of the TSIA STAR Award for Best Practices in Value-Added Support in the SMB category. Cobalt’s own Dan Dorgan and Juli Howarth were there to receive the award on May 5 at the Technology Services World conference in Silicon Valley.

The STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in developing and implementing best practices. This award recognizes Cobalt’s commitment and focus on developing and delivering support offerings designed to help customers increase or accelerate the ROI on their product or technology investment as well as help the company increase overall product sales.TSIA STAR Award Trophy

“We’re pleased to recognize Cobalt as a leading service organization that is setting the pace for the industry by pushing the envelope and delivering the strategies and tactics needed to help customers bridge the technology consumption gap,” said J.B. Wood, CEO of TSIA.

Since its inception in 1990, the STAR Awards have become one of the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide. Winning a STAR Award means that a company and their Support and Services Center have been acknowledged by their peers as being among the best in the business.

“I thank and congratulate each and every one of you for your contributions in making this award possible,” said Mark Dunn, vice president of services at Cobalt, in a message to the Services Team. “Let’s continue to do what we say we will do and exceed our customer’s expectations.”

Cobalt’s Services Team is happy with the addition of this prestigious award and looks forward to adding more to their collection!

Click for information on the STAR Awards.

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Dealix Learns How to Be Fit While They Sit

Fitness is a subject on the minds of most people in the workplace these days. Busy schedules and increasingly sedentary lifestyles leave many of us with a conundrum: How do you stay fit when you’re sitting in front of a glowing screen all day? At Dealix, a division of Cobalt, the employees found a unique solution; and last month, they tried it out at their first Wellness workshop.

“The whole concept is to learn how to move at work even just a little bit more, instead of feeling tight and tired at the end of the day,” said Eunice Mendoza, office manager at Dealix’s Redwood City location. “Stella, the Pilates instructor, definitely made the workshop interesting for us, teaching a few Pilates exercises to do at our desks.”

There were several different moves she showed the group, such as learning how to breathe properly. Practicing different breathing techniques correctly has benefits to your core. One example was the “navel to spine” method, also known as the “zipping up your jeans” method. Basically, when you exhale, you should pretend that you are zipping up a tight pair of jeans. Mendoza and other participants found that this one really works.

Other techniques included the “I Dream of Jeannie” seated abdominals, and the “Twist and Reach” movement (like you are grabbing a file, using the same navel to spine breathing) both of which strengthen abdominal muscles and shrink love handles.

“Many of us came out of the workshop thinking how such little movement made such a big impact!” said Mendoza, once she had completed the first workshop.

Dealix is planning another “Fit While You Sit” event in the coming months, just a part of how Dealix and Cobalt helps employees to achieve better wellness and fitness.

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A Morning of Inspiration: Lifelong AIDS Alliance Charity Breakfast

I got this email one day indicating that Cobalt was sponsoring a $125 per plate breakfast along with a chance to visit with our busy CEO, John Holt. The event featured Seattle KOMO 4 newscaster, Molly Shen, and other local bigwigs. Sounds great, right?

The only catch was that it was the Lifelong AIDS Breakfast. Yes, that AIDS. The one that killed Freddie Mercury, Easy E and Ryan White. The one that generations of young adults live in fear of. The one that I’ve grown confessedly ignorant of.Lifelong Aids Alliance Breakfast

Could I tolerate an hour and a half of stories about starving children in Africa whose lives are that much more terrible because they were orphaned by HIV/AIDS? Or my own Northwest neighbors, who suffer from the disease every day? The truth is, yes; this is a cause I believe in. But in 2010, I really don’t know what to do to support those affected by the disease. So I went to the event because I wanted to fill a seat, make a donation and do something.

At the event, there were stories of Seattleites who have been battling AIDS for a decade or more. But that was the also the miracle of it. It’s been more than ten years for some people! One thing that I learned is that Cobalt’s own Matt Browning, manager of technical support, sits on the Board of Directors for the Lifelong AIDS Alliance and organizes Cobalt’s AIDS Walk team. I had no idea! He’s such an unassuming guy around the office, but he’s a board member for a major cause in Seattle.

Aids Alliance AwardsWashington State Attorney General Rob McKenna also spoke, offering up some statistics and figures. He quoted Gandhi, “Be the change that you want to see in the world.” He added that those of us who attend Charity Breakfast Events like this one should adopt the phrase, “Lead the change that you want to see.”

During the event, the foundation awarded the annual Ned Behnke Award for the researcher who provided the most benefit to finding a cure. The recipient, Dr. King Holmes, spoke about advances in AIDS research that are not getting the kind of attention they should.

Current Lifelong AIDS Alliance Chair Maurice Jones also took the podium, making sure to let us know that 86 cents of every dollar donated to the Lifelong AIDS Alliance goes directly to their clients. Truly, this is a rare chance to maximize direct help.

The event included a video presentation that covered some of the current work and goals of the Lifelong AIDS Alliance. One patient featured in the video, Krystal, has had this disease since 1991. I remembered that AIDS was a death sentence back then, but here is Krystal, a 19-year survivor, who lives an active and contributing lifestyle.aids_alliance3

That’s what this is ultimately about. It’s not just about statistics versus cures and success stories. This is about “quality of life” and being able to contribute to someone’s life in a meaningful way, whether it’s a full day of work, delivering donated food or just the simple act of giving someone an hour of your time.

Lifelong AIDS Alliance is giving a better quality of life to individuals in a variety of ways every single day. I was humbled by the opportunity to help this organization advance that cause and that Cobalt would give me the chance to have that opportunity.

Donate to the Lifelong AIDS Alliance.

Photos taken by Ben Zheng, courtesy Lifelong AIDS Alliance Facebook Photos page.

Deb Thogersen
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Cobalt’s Very Own Olympic Athlete

Mark BathumThe Vancouver Winter Olympic Games may be over, but Cobalt is still cheering on one of its own. Mark Bathum, who we first introduced to Digital Mileage readers back in December, is a ski racer. He is currently competing in the 2010 Paralympic Games, which began officially in Whistler, B.C. on March 12th and end on Sunday, March 21st.

Bathum is a Cobalt Diehard and has been training for over a year for his Paralympics bid. On Thursday, Bathum and his guide, Slater Storey, missed winning the men’s gold medal by less than half a second but still secured the silver medal for the USA team.

“This course is great, it’s a true downhill. It’s got a great test of speed, a great test of skill,” Bathum said. “It flows with the hill so easily. It’s a really fun place to race downhill. I’m thrilled to get a silver here in Canada.”

You can learn more on Bathum’s website, which includes information about what ski racing is, as well as photos and video from the events.

Every Olympic athlete faces challenges, and Bathum is no different.

“The toughest challenge leading to the Paralympics was time management,” Bathum said. “It was essentially impossible to complete everything that needed to be done each day, including work, race training, ski tuning, stretching, dry land training, rest/recovery, blogging, travel, packing, trip prep, etc. The last two months have been jam-packed from training essentially 5am to 11pm, but having a goal for which I am passionate made the full days fun and rewarding.”

As the actual Games approached, Bathum considered whether or not to attend the opening ceremonies.

“I am planning to forego the opening ceremonies to be well rested for Saturday… On the other hand, everyone says the high received from attending definitely gets you ready to race.”

He also described the run up to actual competition.

“We had five tune up World Cup races at Aspen leading into the Paralympics,” he recalled. “Slater and I placed second in the two downhills, second in one Super-G, middle of the pack in one Super-G following a few blown turns and were disqualified from our slalom run because Slater and I became separated by more than two gates.”

The challenges are balanced by the unique experiences, as Bathum describes best: “With our arrival in Denver for Paralympic processing, our tiny sport felt like it had hit the big leagues. We spent 2.5 hours obtaining 60 pieces of apparel, belts, hats and shoes. We were showered with boldly patterned jackets, fleece, sweatshirts, button shirts, polo shirts, t-shirts and exercise gear. Clearly, the U.S. Olympic Committee wants the U.S. delegation to be recognized via our striking apparel.”

Bathum is competing in additional events Friday, Saturday and, possibly, Sunday. As John Holt said in a message to the company on Friday, “This is a huge accomplishment and it shows the alignment of hard work and fastidious preparation with great results. Mark, we are VERY proud of you; and we look forward to seeing your medal when you return.”

The Cobalt Group

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