Happy Sweet Sixteen – 16 Cobalt Milestones

Cheers! Anniversary pint glasses are a Cobalt tradition

Every year around this time, Cobaltians start to look forward to a new pint glass.  It’s Cobalt’s unique way of celebrating our March 17th anniversary.  This year’s anniversary glass reads:

The year saw the union of Cobalt and ADP, the birth of the Digital Launch Package, and the move to new headquarters – resulting in a bigger brewery and a richer malt. Sweet 16 was sweet indeed.

Here are sixteen milestones from Cobalt’s history that made Cobalt as sweet as it is today:

Cobalt founders John Holt and Geof Barker in 2000.

1995Cobalt is founded on St. Patrick’s Day by entrepreneurs John Holt and Geof Barker, in a small office in the Pike Place Market, with a staff of 7 (including Alex the golden retriever).

1996 – Lexus signs on as Cobalt’s first manufacturer-endorsed dealer website program.  Acura and Mitsubishi soon follow suit.

1997 – Cobalt grows beyond the needs of the tiny office on Post Alley and moves its headquarters to 1st and Lenora in the heart of Belltown.

1998 – Cobalt’s first generally-available bundled digital marketing service, the Essentials Website Package, is launched.

1999 – Cobalt announces its Initial Public Offering (IPO) and becomes a publicly-traded company on the NASDAQ exchange, trading as CBLT.

2000 – Unable to add more desks in hallways in the very cramped Belltown office, Cobalt moves its headquarters to the “Icehouse” in SODO, and launches eCare to better serve its growing customer base.

2001 – Cobalt is taken private by Warburg Pincus, a global private equity firm and longtime Cobalt investor, and Cobalt becomes a private company once again.

2002 – Cobalt launches the revolutionary Nitra platform, allowing dealers to customize and edit their own websites online.

2003 – Cobalt acquires the Cowboy Corporation and their CRM tool, Prospector.

2004 – Cobalt acquires the Dealix Corporation, opening a new office in Redwood City, California.

Howard Tullman with a be-tuxed John Holt at Cobalt's 10th Anniversary

2005 – Cobalt gains an endorsement from the American International Automobile Dealers Association (AIADA).

2006 – Procare — a new, personalized and proactive support service for Nitra Website customers – is officially launched.

2007 – General Motors endorses Cobalt exclusively as its provider of digital marketing, including dealer websites, search marketing, and optimization.

2008 – Cobalt opens an office in Lynnwood, its second office in the state of Washington, specifically to house an expanded Services team and support the new business with GM.

2009 – Cobalt and Dealix launch a completely redesigned UsedCars.com to help in-market car buyers find the ‘Right Car, from the Right Dealer, at the Right Price.’

2010 – Cobalt is acquired by ADP Dealer Services and becomes the digital marketing arm of ADP under the continuing leadership of John Holt.

2011 – Cobalt moves its headquarters again, combining both the SODO and Lynnwood offices in one location at 605 Union Station in the International District in downtown Seattle.

Today, as the rest of the world drinks green beer, we celebrate for another reason – happy 16th birthday, Cobalt!

The Cobalt Group

www.cobalt.com
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www.facebook.com/CobaltTalent

A Message from John Holt – Giving Thanks

message from john holtIn very cold Seattle it’s the morning of the day before my favorite holiday.  The Saturn is packed for an early ski trip to Whistler;  Gemma has retired from ski racing so we’re going to have a normal holiday for the first time in years.  Friends are joining us tomorrow for the weekend and one way or another we’ll gobble together a Thanksgiving feast.

Though most of us are pretty far removed from the effort and activity of growing things, Thanksgiving still celebrates the blessings of the harvest.  Joined by friends and family, and perhaps someone who has nowhere else to go, it’s a day without appointment, one where the clock moves at a different pace.  Without a schedule to race around, there’s simply nothing to do but cook and prepare the meal, sit with people you like, and simple pleasures.

I love the fact that the world has forgotten about Thanksgiving, leaving it alone for the meaning we want to give it.  As I watch the folks around me head off to see their moms and dads, it’s easy to fast forward and think about my daughters, coming home to wherever Susan and I are.  Perhaps someday with children of their own.  It makes me think I should be heading east to see my mom.

Apart from my family, there’s nothing as important to me as Cobalt.  The enterprise has fed, clothed and roofed my family for 15 years, and I am enormously thankful for that.  The company provides these same benefits for more than 1,000 people and their families and friends, and of course we help create commerce for thousands of dealerships and tens of thousands of their employees – a pretty big impact.

It’s been a twisty, turny year and we’re still going through lots of change and challenge as we adapt to life inside ADP, but the big picture view seems A-OK to me.  I feel like we’re almost through the initial steep learning curve and vocabulary lessons, and I can see a path forward to assemble all the various digital marketing assets and initiatives we now own and provide even more value to our customers.  As important, I see ways we can create considerable value for ADP that I didn’t necessarily understand when we agreed to the transaction.

As I think ahead, I have tremendous anticipation for what’s coming next.  Moving to our new HQ will be exciting. The views are great and it’ll be good to be back in the downtown core. More than anything, I am going to like having so many of us under one roof.  It will draw our community even tighter, making us even more defined and forceful.  I love the fact that the folks on the phones talking to customers are just a few stairs away from the folks making the stuff their customers are using. Apply agile methodology to real-time customer feedback and it may be hard to go home at night to sleep.

More important is the opportunity we’re going to have to understand how, why, when and where advertising works, then multiply these findings times millions of shoppers on behalf of thousands of dealers.

When we announced the sale to ADP, I told Steve Anenen we would be the fastest-growing part of ADP Dealer Services.  I absolutely believe this today, exactly 100 days later.  We have some very good things going on, and that’s before we harness the true power of our combined assets and the breadth and width of ADP’s industry knowledge, scale and access.  We’re going to do our bit and more.

I think we’re getting through to the other side where the water will be smooth and flat, like the leeward side of the 520 on a stormy day.  Knowing it’s still pretty choppy, I will give my biggest Thanksgiving THANKS to the men and women of Cobalt, for their patience, their steadfastness, their optimism, their integrity, their thoughtfulness, their effort and their maturity.  We have kept our eye on the prize in the midst of considerable change. That’s the right thing to do, but not everyone is willing to rise to that standard.  We have and are, and that’s my Thanksgiving thought.

I hope the next few days are great days.  When you smile, stretch your cheeks.  When you exhale, lower your shoulders.  If you’re walking, stop, pause and turn 360 degrees.  Look up.  Think a thought, and take it a step further.  We have much to be thankful for, and it would dishonor our good fortune to not acknowledge the plenty we enjoy.  If you can, find a way to share it, extend a hand and pull another forward.  Goodness creates goodness.

Happy Thanksgiving.

The Cobalt Group
www.cobalt.com
www.twitter.com/CobaltMarketing
www.youtube.com/cobaltlive

The Cobalt Group

Competing for the Truth

Web Analytics Wednesday

The tables were laid out with clean white tablecloths, pens and USB drives. The room was warmly-lit and inviting. It was Wednesday, November 10, and all was ready for Web Analytics Wednesday with Cobalt playing the host for the evening.

Web analysts from Expedia, REI, Nordstrom, POP, Amazon, Disney, Ascentium, Corbis and other local companies met at the Arctic Club Hotel in downtown Seattle for a meeting of the minds in the Dome Room. As the event started, about 40 people were gathered there, talking to old friends and acquaintances and meeting new ones. After the mingling and networking and food, Joe Megibow, VP of Global Analytics and Optimization at Expedia.com, was there to give a short presentation about how to create a data-driven culture.

“I didn’t want to be an accountant,” Megibow said as he spoke to the crowded room. “Counting stuff? When I was a kid, I wanted to build stuff. And then blow it up.” He descr

ibed the business of web analytics as “competing for the truth,” trying to find the best way to accurately measure results and put those measurements to use in making changes for the better.

WAW Joe

He talked about the challenges they faced at Expedia, such as measuring the frequency of users getting to specific error pages, the data received from formfields, and using that data to improve the user experience and Expedia’s profitability. In one case, the d

iscovery of a single form field that confused users led to the quick removal of that field and more successful transactions for Expedia – to the tune of about twelve million dollars per year.

“We paid for a few of our own salaries that day,” he quipped.

His conclusion? Being able to measure results, both successes and failures, in today’s market is not just a useful tool, it’s a critical one. Data analysis for web applications isn’t about accounting. It’s about building stuff and blowing it up – then finding out how you can build it better. This was a message that resonated with everyone in the room.

After Megibow’s presentation, Debbie Pan from Ascentium won an Amazon gift certificate in a drawing, and most in the room stayed a while longer to talk and get to know each other. It was a successful evening with an important message – when you’re competing for the truth, everyone wins in the end. Cobalt is very proud to have hosted Web Analytics Wednesday and hopes to do so again soon!

Weekend Warriors

Warriors Jeremy HelstromFire pits, pools of mud, and cargo nets – some people know exactly how to spend their time off.

On the second weekend in September, five Cobalt employees got together and decided to try something a little different. Described as the “ultimate event for thrill-seeking athletes,” the Warrior Dash takes place around the country all year round, taking advantage of unique terrain at each location to build a grueling obstacle course.

Order Manager Jessica Butts described her reasons for going, “It looked like something I couldn’t do,” she said. “I wanted to challenge myself.”

At first glance, it looks like something nobody would choose to do, unless they were suckered into it. That’s exactly the nightmarish experience Web Builder Steve Hensyel summarized. He thought he was going camping and was even promised marshmallows as an incentive.

Cobalt Warrior Dash“I woke up in the woods being chased by a bunch of strange hooligans in weird costumes,” he said. “I was terrified, ran for my life, and only later found out it was a race.”

Thousands, even Steve, registered and participated in the two-day event, near North Plains in Oregon. The course was just over three miles worth of rough terrain with added complications. There were natural obstacles, such as a steep ravine or a maze of mossy trees, as well as man-made obstacles, like knee-high tire stacks, trashed cars to climb over, and the infamous Warrior fires. Finally, runners in the Dash had to crawl through mud and under barbed wire.

“We climbed mountains, dove over logs in the water, jumped over cars, made a leap of faith over fire pits, ran through a tire course and swam through the mud,” said Web Builder Jeremy Helstrom. “We came out on the other side with scrapes, bruises, cuts, mud covering our body so thick that you could hardly tell where my t-shirt ended and my skin began and big smiles on our faces. It was an amazing time.”

Warriors Steve HensyelDash runners got a lot out of the event, according to Contract Administrator Jason Denk. They were given “a medal, t-shirt and a sweet warrior hat. Plus a lot of good laughs and photos,” he recalled. “It was a great experience overall and we are looking to doing it on an annual basis.”

Jessica was proud of the accomplishment and what it meant to her. “I haven’t run over two miles since high school. This was a little over three miles with tiring obstacles. I now know this is something I can do and plan on doing more things like it.”

It may seem crazy to some, but to this group of Cobalt friends it was just the weekend they were looking for. Even Steve learned a valuable lesson, “If I ever go ‘camping’ with these guys again, I’m bringing a sword.”

Photos taken by Janaya Fix.

The Cobalt Group
www.cobalt.com
www.twitter.com/CobaltMarketing
www.youtube.com/cobaltlive

The Cobalt Group

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