Cobalt’s Services Department has a new feature: the Technology Services Industry Association (TSIA) STAR Award trophy.
Cobalt is proud to be named the winner of the TSIA STAR Award for Best Practices in Value-Added Support in the SMB category. Cobalt’s own Dan Dorgan and Juli Howarth were there to receive the award on May 5 at the Technology Services World conference in Silicon Valley.
The STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in developing and implementing best practices. This award recognizes Cobalt’s commitment and focus on developing and delivering support offerings designed to help customers increase or accelerate the ROI on their product or technology investment as well as help the company increase overall product sales.
“We’re pleased to recognize Cobalt as a leading service organization that is setting the pace for the industry by pushing the envelope and delivering the strategies and tactics needed to help customers bridge the technology consumption gap,” said J.B. Wood, CEO of TSIA.
Since its inception in 1990, the STAR Awards have become one of the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide. Winning a STAR Award means that a company and their Support and Services Center have been acknowledged by their peers as being among the best in the business.
“I thank and congratulate each and every one of you for your contributions in making this award possible,” said Mark Dunn, vice president of services at Cobalt, in a message to the Services Team. “Let’s continue to do what we say we will do and exceed our customer’s expectations.”
Cobalt’s Services Team is happy with the addition of this prestigious award and looks forward to adding more to their collection!
Click for information on the STAR Awards.
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Cobalt’s President’s Club
May 17, 2010 — aspeyerEach year Cobalt recognizes some of its best in the President’s Club, a selection of the best salespeople over the last year, and sends them to an exotic location. While there, they provide input into the company’s direction as well as relax and enjoy some well-earned luxury. For 2010, Cobalt sent 22 salespeople from both Cobalt and Dealix on a Hawaiian cruise in April, on the Pride of America cruise-liner. Two days of strategy workshops with executives were combined with recognition and recreation. Here are a few reactions from those who were there.
Cassie, a Dealix saleswoman, also enjoyed her experience. “Being a part of this year’s President’s Club was an honor and an experience I will never forget,” she said. “My favorite part of the trip was seeing everyone from Dealix and meeting the folks from Cobalt, being with the best of the best. I’d be lying if I didn’t agree that the views from the cruise ship and the experiences we all shared were fantastic. There were many times my husband and I sat on our balcony, looking at the view, talking
about what an amazing opportunity it was for us to be there in that moment.”
Cami, a business operations analyst in Cobalt’s Seattle office, was selected specifically as the honorary winner for 2009, as someone who worked with Sales regularly and helped them throughout the year. “President’s Club was such a great experience, and I’d like to thank the 2009 President’s Club members for electing me in! I was so honored to be recognized by the team,” said Cami. “My husband and I had so much fun and enjoyed spending time with the President’s Club members and their spouses. All of the islands were beautiful (and warm!!!) but our favorite is still Kauai.”
The executives on the trip valued the opportunity to work directly with the company’s top performers to understand areas for improvement and opportunity.
Earning a place in the President’s Club is a goal that any Cobalt salesperson can achieve, and Cassie has some advice for those looking to meet the high standards. Among her recommendations, she says, “Don’t ever stop giving it your all!”
Being the best may not be easy, but for those who make it at Cobalt, it does have its rewards. Congratulations to this year’s President’s Club!